Remove Live and switch to Do it yourself premium?

[jcon95482]

I've used your product for years but I am about to never ever use it again. How do I get rid of LIVE and change to do it yourself WITHOUT erasing all of the work I've done? I've tried all of the suggestions I found in your "help" but Do it yourself is grayed out and not selectable. It seems this is a very common question and your business model has now become tricking people into using products they don't need. It might restore my faith in your company if you can actually tell me how to switch my product without having to do 5 hours worth of work over. Oh, and I haven't used the LIVE feature but it still isn't letting me change.

[xmasbaby0]

HOW CAN I DOWNGRADE TO A LOWER VERSION

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

[jcon95482]

Yeah, the information on that article doesn't work.