Remove Live and switch to Do it yourself premium?

[user2727]

I am having the same issue. Multiple people having the same issue and still not help from turbotax, this is unacceptable. I don't understand why company like Turbotax want to resort to like scam

[PisarskiGary]

I agree with you that this is unacceptable. I purchased the Desktop version as I have done for 12+ years, and TurboTax had no right to switch me over to their online version. I have tried in vain to resolve this issue, but the "tax experts" who replied had no clue on why this happened because it was outside their subject of expertise. One reply I received was to reload the program with my CD, except that in the 2024 versions, TurboTax no longer includes CDs.

[NFS2004]

Came here to say this. have used turbotax for years but this is a scummy tactic to get more of my money. I will gladly pay the standard fee for the service, but as my taxes are simple the advanced options are not used but i am FORCED into using it as it gives me no choice. Therefore scummy website stealing my money.