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Level 1
May 29, 2020
Solved

Remove Climate Action Incentive from return

  • May 29, 2020
  • 1 reply
  • 0 views

I have spoken with two different customer service agents and they have not solved this issue. Turbotax online keeps automatically applying the CAI to my 2019 return and I cannot remove it. I am not the one claiming the incentive this year as I am separated. I need to remove the CAI but do not know how. I have unclicked it in the provincial section. I have created a new return without porting info and neither strategy suggested to me has worked. How do I remove the climate action incentive from my return?

    Best answer by Anonymous_

    You probably want to post your question on the Canadian TurboTax Community (link below); this is the U.S. board.

     

    https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca

    1 reply

    Level 15
    May 29, 2020

    You probably want to post your question on the Canadian TurboTax Community (link below); this is the U.S. board.

     

    https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca