Rejected IND codes

7 replies
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Rejection after rejection and I don’t know where to fix these two error codes at. Please help! First year doing taxes married and it’s been so much stress.

RobertB4444

Alumni - Intuit

Do you have your new spouse's AGI from her return last year? It is using that number to verify her identity and apparently is unable to do so.

@Demetrius3

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Demetrius3Author

Level 2

I have the Agi and we put the numbers in correctly so I don’t know why it’s still giving these codes.

mesquitebean

Level 15

@Demetrius3

Was your spouse's 2023 return filed late in the year such as after October 2024? If so, then an AGI frequently doesn't show up in the IRS database because of the late filing, and an AGI of 0 would be used.

Regardless, if this was happening to me and a spouse, I would try using my 2023 AGI (as taxpayer 1) to verify me, and I'd try using an AGI of 0 for the spouse. Surprisingly, that sometimes works when the IRS database is not matching. It's quick and can't hurt anything to try.