Rejected due to AGI or PIN

rcastillo87 · ‎February 19, 2022

I have completed my taxes and sent E-file federal. I have written down PIN from last year and AGI. Multiple times I have tried and get the same rejection. How could I possibly reset my PIN or bypass it.

HeatherPLO · ‎February 21, 2022

For Rejected returns with this code, please see the Help Article here to assist you with correcting and resubmitting your return.

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rcastillo87 · ‎February 22, 2022

What helped resolve the issue was going to the IRS website (irs.gov), logging in and then look up last year's return to see the AGI that they have on file. After that my return was accepted.

MichelleLO · ‎February 22, 2022

Thank you for providing this valuable feedback. Glad your issue has been resolved.

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Rejected due to AGI or PIN