Hi,
I would like to install my previous year turbotax software, from 2019 to 2024, onto my new computer. I have a CD for the 2019 version and I had download links for 2020, 2021, 2022, 2023 & 2024. I also have the license code for all of these.
Unfortunately, the 2019 CD keeps saying there's a problem with my license code (there isn't, I retyped it three times and it is exactly what is marked on the package), and I am unable to download any of the other years onto my new computer.
Please help me
1. download the previous years' software from 2020 to 2024
2. figure out why the 2019 version is not accepting the correct license code
3. hopefully the license codes I have for versions 2020-2024 will still work!!!
The new computer has windows 11 and the old one had windows 10, but I am not sure if that is what's causing all these issues.
Thanks.
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You can no longer install TurboTax software older than 2021. The license codes are only supported for the current year and three previous years. Your license codes for 2021 and later should work on the new computer, but support for 2021 will be dropped sometime after October 15, 2025.
Even if you install or reinstall 2018 or prior from a CD you will not be able to update the program or download any state programs you need. So you might not be able to even open a .tax2018 tax file. And since you can’t update the program your return might not be the same as you filed.
For 2019 and going forward, you will never be able to install and activate the 2019 or 2020 program with the License Code. The License Code started in 2019. So 2019 needs to connect to Turbo Tax to verify the License Code. But they have stopped supporting 2019. So don’t uninstall 2019 etc. They only support the last 3 years. Then this fall when 2025 comes out they will put 2024 in the past years section and discontinue 2021.
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