Regarding Order TTWQP1NZ25645316. I used Fidelity discount which is a $20 off on $64.99. When I checked out, the discount was counted but my bill shows $64.99

[jxiej]

Regarding Order TTWQP1NZ25645316. I used Fidelity discount which is a $20 off on the original price. When I checked out on intuit, the discount was effective and I was inform that I'd only pay for $64.99 - $20 =$44.99. I agreed to $44.99. However, on my bill I just received from intuit, I am charged $64.99. This seems to be an disingenuous on intuit's side, not Fidelity. After all, I agreed to the shown final price $44.99.  

[VolvoGirl · Accepted solution]

The Fidelity website says it's UP TO $20 off.  Premier only shows $15 off.  And since the early discount prices have ended and increased up to the full price, Premier is 79.99-15 = 64.99 now.  Even though you are getting the $15 discount it is still off the current price in effect when you pay or file.  You could have paid earlier to lock in the lower price.

Here's the Fidelity page showing the discounts for each version
https://turbotax.intuit.com/microsite/home.htm?priorityCode=3468338103&cid=all_fidelityret_aff_34683...

[Kat]

Thank you, @VolvoGirl!

[CarissaM]

It sounds like you need to speak to a customer service specialist. You can contact them by following the instructions below.

https://ttlc.intuit.com/replies/3300041