3518637
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
jjmcook1
New Member

Refund of TT 2024 Desktop Software

I would like to request a refund of the 2024 Desktop Software as I completed used the online software instead. I don't see how to do that online.

posted
‎February 25, 2025 8:12 PM
last updated ‎February 25, 2025 8:12 PM
0
2
451
Reply
Bookmark Icon
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
xmasbaby0
Level 15
Level 15

Refund of TT 2024 Desktop Software

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎February 25, 2025 8:13 PM
1
447
Reply
Bookmark Icon
jjmcook1
New Member

Refund of TT 2024 Desktop Software

Ahh, thank you so much. Now I just need to wait for my e-receipt to arrive in my email so I can enter the order number.

Cheers!

‎February 25, 2025 8:59 PM
0
409
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

user17557152326
davel-parr
margaretp40
user17555657897
hung05

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started