Refund of state efiling fee

Forum|Forum|2 months ago
April 3, 2026
1 reply
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Because of a likely bug in Turbotax, I was unable to e-file state return for my 5th family member though the software charged me the $25. Customer Service told me to request a refund on the website which I did but there was no emailed acknowledgement of me having submitted the request.

For anyone that has requested a refund online, did you get an acknowledgment?

fwpiii

Level 2

what was the site URL to request a refund of the fee. Have not been able to find it. Did reach out on X, no response as of yet. Thanks

CatinaT1

Level 15

Here is a link: How do I request a refund for my TurboTax product?

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fwpiii

Level 2

this leads you to requesting a refund for the Turbotax product. My issue is I needed to file in two states but was only avle to efile in one due to a TT issue. I would like a refubd for the state I couldn't use