Refund charges on subscription

[angelomorris1303]

Colleen C. M. <[email address removed]>	12:47 PM (12 minutes ago)
to TurboTax

Please refund our account on a recent purchase, today. I will notify our financial institution to dispute. I don't need your services and want to cancel. Colleen Morris, Angelo Morris  

ORDER DETAILS Order Number: [PII Removed] Order Date: 01/17/2023 Visa ending in [PII Removed] Billing address ANGELO M. [PII Removed]

ORDER SUMMARY TurboTax Online Deluxe 2022 $39.00 TurboTax Online State MI 2022 $39.00 Subtotal $78.00 Estimated tax $0.00 Order total $78.00

[bluedeb · Accepted solution]

This is a user to user forum, not TurboTax.  To get a refund on their services you need to contact TurboTax support.  When asked what is your question, state you have a billing question.  Do not state you want a refund because it will take you to check your refund status for your tax refund.

How do I contact TurboTax?

If you're using TurboTax Online:

1. Sign into your TurboTax account (if you aren't already signed in)
2. Once you're in, type Contact us in the Search bar
3. Select the Contact Us button from the results
4. Select the pencil icon to enter your question and select Let's talk
5. Now choose between:
   • Posting your question to our community of experts (Post a question)
   • Talking one-on-one with a live TurboTax Expert or CPA (Get a call) 
     • Free Edition (without PLUS): This is not covered, so when you select Talk to a specialist, you'll be asked to add PLUS benefits first

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account:

1. Go here to contact us
2. Ask your question, select Continue, and follow the instructions

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https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...