Recaptcha Error for Investment Imports

[MTAFT_7558]

Import won’t work on Win 11 desktop version. Recaptcha tries to open, but it has “Error:For site owner…” message with no check box. Does this with multiple financial institutions (National Financial Services and LPL Financial). Tried clearing cache, extensions, turned off VPN and deleted large files, still receiving Recaptcha error. Is Intuit looking into this issue? Upon further Googling, it appears to be a programming Key3 vs. Key2 error, whatever that is!

[MarilynG1]

Are you signed into your Intuit Account inside the TurboTax program interface while you're trying to import?    If you aren't, then see if signing in makes a difference.  Go to the top menu bar of the desktop program interface, and in the upper left corner click on FILE, and in the dropdown menu click on "Sign In".   

Then see if that made any difference with the ReCaptcha issue when you try to import.  Here's info on Troubleshooting TurboTax Desktop Issues, and specific to Windows 11, How to Switch Out of 'S' Mode for Windows 11.

Remember that you can combine Interest and Dividends into one TurboTax entry, if you have multiple accounts.

More on How to Enter a Summary in Lieu of Individual Transactions. 

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