Rebate Check for Oregon State return due to Turbo Tax error

[cmcewiggins]

I received an Intuit Rebate check due to the Oregon State return Turbo Tax error.  

My bank cannot cash the check due to a "Positive Pay Error" 

The bank says the numbers do not match what is in the Intuit database sent to Chase Bank. 

How is this corrected??

Thanks, Rich

[DoninGA]

You will need to contact TurboTax support and speak with an agent concerning this issue.  Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[rjs]

TurboTax has a special phone number for questions about the Oregon itemized deductions error. I suggest that you try calling that number. See the last paragraph of the following FAQ.

How do I amend my Oregon state tax return to correct my overpayment?

"If you have questions, call 844-333-2161 (Monday–Friday, 5 AM to 5 PM PT) to speak with a specialist. Mention 2023 Oregon Itemized Deductions so they know what you’re calling about."