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Reapply for Advance after Fixing Error?

I was invited to apply for the refund advance when I was completing my tax return on the website. I was denied during the prequalification process. I did not file my taxes yet.

I received an email stating that I was denied because I had a PO Box listed on my return. I fixed that error and just have a physical home address listed now.

I went to the File tab and was still offered the Refund Advance, but when I click on it, I still get the message that I was denied, even though I fixed the error.

Is there any way to clear that and reapply? Can I delete my taxes and start over and it will offer the advance again?

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1 Reply
JotikaT2
Employee Tax Expert

Reapply for Advance after Fixing Error?

The final decision on any Refund Advance only occurs after your tax return is e-filed and accepted by the IRS.  Please see this link for further information.  

 

I would recommend logging back into your account to confirm whether or not your tax return was actually filed.  Please see How do I check my e-file status for steps to help you determine where your tax return is in the filing process.

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