Reached e-file limit of 5 returns, but I've only filed 2 so far. Previous returns were rejected so I had to refile multiple times.

[jlee6]

I've only filed 2 e-filed 2 returns, but I'm getting the error that I exceeded 5. The returns had errors so I had to refile multiple times. How do I correct this?

[SabrinaD2]

The IRS limits the number of e-filed federal tax returns to five per tax software license.  See requirement number 5 on page 31 of this IRS Publication: IRS Pub 1345. The IRS requires that software developers ensure there is no more than 5 electronic files from one software package or from one email address.

If you need to file more than five returns, you can:

1. Print and Mail: You can use the software to prepare additional returns but you cannot e-file them. : You can print additional returns and mail them to the IRS. There’s no limit on the number of returns you can mail
2. Use Different Software: Consider using  TurboTax  online, or purchasing another TurboTax desktop software.

[Edited 04/06/2025|6:21 pm, EST]

[fanfare]

don't be careless with the SS number you enter for yourself, spouse or dependents.

That is the root cause of the problem you have.

@jlee6 

[twinspeak]

You didn't answer this person's question. I have the same problem. I am being told I have reached the 5 filing limit even though I only filed 3 returns using this software license.

[taxlady28]

The IRS counts it as an electronic file even if the file ends up being rejected.

[fanfare]

"The IRS counts if as an electronic file even if the file ends up being rejected."

This is called, jumping to conclusions.

[jlee6]

I was never able to get this resolved even after speaking to customer support.  I had to buy a new license and link it to a different email address. It cost me twice as much as it should have.