1164893
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

leiffiel
New Member

Won't efile my tax return, keeps saying to make sure my internet is connected, which it is. keeps and Im getting no where.repeating

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
LinaJ2020
Expert Alumni

Won't efile my tax return, keeps saying to make sure my internet is connected, which it is. keeps and Im getting no where.repeating

 

Try to log out and sign back in the program.  If it does not work,  clear your cache before sign back into the program.

 

To clear cache, click here 

 

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question