Why won’t it let me fix an error ?

Forum|Forum|6 years ago
February 4, 2020
26 replies
164 views

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TurboTax Free Edition Online

ReginaM

Level 12

If you have not already filed, you can correct errors made in TurboTax by going to where you entered the item and select Edit next to it to correct it

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rad tech

Level 2

How can I correct an error after already filing for the taxes?

JamesG1

Level 15

TT online Self-Employed - has found a selection that it doesn't like the answer to (that it filled in itself) Schedule C, Auto, Special depreciation.

Should be no anwer, but it keeps switching it back to no, telling me the vehicle does not qualify (which I knew), and then telling me to fix it again or file by mail.

Is this something that is wrong with the program or is there an answer further back I can change to make the system skip over this??

I would go back to the screen Based on the miles you drove...... You must have selected I'll enter my actual expenses.

Change the selection to I'll take the standard mileage deduction. Then you can change it back to I'll enter my actual expenses and start over with the interview questions.

I suspect that the issue has to do with whether the vehicle was coded as a 'new' vehicle. Special depreciation or bonus depreciation can be found in this TurboTax Help.

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mbw1942

Level 2

I filed free with you and cannot recover to fix error. I filed for 2019. I put 12.812 for income instead of the correct amount of 13.812. I have not received my stimulus check. What do I do. My email is [email address removed] Phone number [phone number removed]. .

Dr_Ruth

Level 2

You can regain your stimulus check this year on the Recovery Rebate Credit form. You might need to open it if it does not show up in the forms column. Ours is right under our W2s.

Kmalvarado

Level 2

I need to amend a return from 2019. I used TT on line. I followed the instructions but it’s making me download the states. I need to amend one state and federal, why is it trying to make my purchase the second state again when it’s a non resident state. I get the error message 190 when I try to open the return to work on it.

MichelleLO

Level 15

Try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser such as Safari or Firefox if you're currently using Chrome and vice versa.
If you continue to have issues please see the link below to contact one of our TurboTax representatives:

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@Kmalvarado

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