Why won’t it let me fix an error ?

Forum|Forum|6 years ago
February 4, 2020
26 replies
150 views

No text available

TurboTax Free Edition Online

ReginaM

Level 12

If you have not already filed, you can correct errors made in TurboTax by going to where you entered the item and select Edit next to it to correct it

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

jadeg

Level 2

What about when the error seems to be something TT automatically carried over from another form (ie from federal to state return)? The software returns errors on items for me when it runs a check and asks me to check this entry, but then it won't allow me to type into the field that it thinks has an error.

DMarkM1

Level 15

Unfortunately the number that it's showing on my state return is not a number on the federal return. It's a totally different number so there is no way for me to correct the federal number to change the error on state taxes as you suggested. Is there a way for me to change the information in the state return, or otherwise access the particular tax form where the error is showing up?

if you are using a desktop version you can go to forms view by selecting "forms" in upper right hand of page.

If you are working an online version sometimes you can correct the error above the forms box on the page that is showing you the error. If not, take note of the error.

Is it a "tax" or "credit" or "income" or "residency" issue? Then go to your state interview and continue until you get to the summary page and "edit/update" the area of concern.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

mbw1942

Level 2

I filed free with you and cannot recover to fix error. I filed for 2019. I put 12.812 for income instead of the correct amount of 13.812. I have not received my stimulus check. What do I do. My email is [email address removed] Phone number [phone number removed]. .

Dr_Ruth

Level 2

You can regain your stimulus check this year on the Recovery Rebate Credit form. You might need to open it if it does not show up in the forms column. Ours is right under our W2s.

Kmalvarado

Level 2

I need to amend a return from 2019. I used TT on line. I followed the instructions but it’s making me download the states. I need to amend one state and federal, why is it trying to make my purchase the second state again when it’s a non resident state. I get the error message 190 when I try to open the return to work on it.

MichelleLO

Level 15

Try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser such as Safari or Firefox if you're currently using Chrome and vice versa.
If you continue to have issues please see the link below to contact one of our TurboTax representatives:

What is the TurboTax phone number?

@Kmalvarado

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"