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TurboTax doesn't have any information regarding your refund once it's filed. There are a few reasons why your refund is different than it was last year. Your income may have changed, your withholding may have changed, if you make estimated tax payments, they may be different than the year before. Also, your credits and deductions may have changed.
Refer to the TurboTax article Why did my refund go down compared to last year's? for more information.
You should print both returns and compare them line by line, and that may give you a clue of where to investigate.
Are you using Live Basic? That's what is showing under your questions above. Do you know that Live Basic is a paid product that includes on-demand Tax Expert help with return preparation and a final review of your return prior to filing? You are paying extra for that Live feature. Did you start in Free Edition and upgraded to the considerably more expensive Live Basic? If you upgraded by mistake to a Live product, we can tell you how to downgrade to regular Free Edition, if desired, and if you qualify. If you did indeed intend to upgrade to the Live Basic, we can tell you more about that product to get all the benefits of using it.
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