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You don't get phone service that costs money for free - somebody must pay the wages.
There is no phone support for free unless you upgrade to PLUS.
You can ask your question here, but do not post any personal information to this public forum.
In addition to posting a question in this forum, if you have Twitter or Facebook, you can contact a TurboTax Support agent for free with messaging there.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
Twitter or Facebook , doesn't that cost them money ?
Thank you ! Did not see any of that online
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