Why do I keep getting "We hit a snag" when trying to e-file on the free version? Is it a ploy to get me to upgrade?

kristaleapfrog · ‎February 21, 2020

Kat · ‎February 21, 2020

There is a known issue, though I'm not sure if it appears only on the Free Edition. I'm sharing a link below where you can sign up to be notified when the issue is resolved.

Snag screen at Review Your Order

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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Why do I keep getting "We hit a snag" when trying to e-file on the free version? Is it a ploy to get me to upgrade?