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where is the downgrade on the left side of the screen

i want to downgrade my product to basic turbo tax
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1 Reply
JohnB5677
Expert Alumni

where is the downgrade on the left side of the screen

If you are in the Online version the downgrade is on the left sidebar.

 

Once you have logged in the sidebar will appear.

The option is to

  1. Switch Products
  2. Select the down arrow
  3. You will see the option to Downgrade

 

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