when will turbotax support apple Mx chips? Apple does not use intel chips any longer so it's not like it's a small community?

[jeffschu59]

It is absurd that Intuit does not support its user community

[jeffschu59]

Does anyone know if Intuit has addressed this issue?  A search of the TurboTax is futile.  I really need to know iif I should be looking for a TT replacement or not.

Thanks

[Opus 17]

My new iMac (M2 or M3 I believe) runs TT desktop 2023 and 2024 just fine.  Where are you seeing information that it doesn't?

[jeffschu59]

In order to run TT on native Mac silicon, mine is M4, you need to install Rosetta. Rosetta is the transition layer that allows software built for Intel hardware to run on Apple silicone.   

if you Open System Information. In the left column select Applications. Then sort the results by Kind. If you have any Intel software on your machine, Rosetta has been installed so it can run..

translation software can slow down your machine and cause other nasty things to happen.  Apple provides binaries that 

applications can be written to support both processors natively.  It’s time that TurboTax be updated to support both.

[fanfare]

TurboTax policy is to support only the latest, not legacy.

@jeffschu59 

[jeffschu59]

That may be so but that is not what is happening here.  Apple dumped the Intel based processor for their arm chips.  Apple silicon was first introduced for Macs with the M1 chip in November 2020.  The current chip is the M4.  So for TurboTax not to support legacy hardware, they would need to support the Apple ARM family of processors.  They do not do that right now.  They support running Turbotax by running Rosetta 2 which is a dynamic binary translator.  Basically translate X84 to ARM.  TurboTax is relying on a hardware translator to support their software.  I do not run translators.  I once was on a project that tried to write one.  When efficient and running well they are ok.  When the software breaks, debugging can sometimes be a bear.  The translators can also slow up your machine.  So if TurboTax does not want to support the current Apple architecture, please just let me know and I will go elsewhere.  I have been using TT since 2006 but I am willing to convert. 

[baldietax]

I've seen similar thread voicing technical concern about rosetta, but how big of a concern is this in reality for the average Mac user, for s/w that is only used for a limited time of the year.  Someone said Rosetta uses a lot of disk I/O which can impact lifespan of SSA drives.  If this was safari or excel I'd be concerned.  You're voicing concern as tho even installing rosetta is a big no-no.  I am running a new Mac Mini M4, TT 2024 worked fine didn't need to install anything so either TTX is installing rosetta or it just comes with the O/S, haven't noticed any performance issues.

Guess we'll see in a few months what the 2025 version brings maybe you can ask some early adopter here what binaries are delivered so you can decide what to do, but I'd be surprised if they change tack until forced to do so by Apple stopping OS support for Intel H/W.

Intuit's online business is about $4bn revenue and growing vs. $200mil for desktop, I don't think they mind losing some long-time desktop users to issues like this or Win 10 end of life, if they're picking up enough people to keep growing and upselling their online services...