When I use on line turbo tax & download the tax file I get an error message, the file is corrupt when I attempt to open it with my desktop Windows version of turbo tax?

[DoninGA · Accepted solution]

What tax year were you downloading?

If 2019 follow this procedure to download the tax data file (Not the PDF) -

Sign onto your TurboTax online account - https://myturbotax.intuit.com/

Scroll down and click on Add a State.  This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen.  

Click on Tools

Click on Save your 2019 return to your computer

[Anonymous]

Downloading the 2019 turbo tax tax file, not the PDF version 

When I attempt to open the tax file with my desktop version of turbo tax it says the file is corrupt

[Anonymous]

Did what you said and when I click on the file in the download file I get

Your file was not found

It may have been moved or deleted.

ERR_FILE_NOT_FOUND

Did it twice

[Anonymous]

making some progress, found the file in downloads this time.

[Anonymous]

Turbo tax desktop did open the file.   thanks very much for your help

God bless

Have a superific day

[RobSF]

When I experienced this issue I found out that the file that I downloaded had a password on it and that is why is was "corrupt".  I opened the file in may desktop version and went to:

- File

- Encrypt

- Remove password 

- Save

I then did a file save and the new file worked to upload to the on-line version.