What tax year were you downloading?
If 2019 follow this procedure to download the tax data file (Not the PDF) -
Sign onto your TurboTax online account - https://myturbotax.intuit.com/
Scroll down and click on Add a State. This will take you back to the 2019 online tax return.
Click on Tax Tools on the left side of the online program screen.
Click on Tools
Click on Save your 2019 return to your computer
