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what happened to my questions I posted in Turbotax Online?

I hit some snags in Turbotax Online, and the Help panel directed me to post on Turbotax Community. It said it would email me a link to where I could see my question.

It didn't email me anything.

I don't see my question here.

What happened to the questions I posted to Community from Turbotax Online?

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3 Replies

what happened to my questions I posted in Turbotax Online?

This is the first post from your User ID in this forum in 2024.

Here are all your Q's and A's for your User ID - https://ttlc.intuit.com/community/user/viewprofilepage/user-id/70319

JohnB5677
Expert Alumni

what happened to my questions I posted in Turbotax Online?

This is where you would post a question to Community.

 

You are doing it right now.

  • You can re-enter your question right now, and we'll get working on it!
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

what happened to my questions I posted in Turbotax Online?

I was logged onto Turbotax Online itself, not Turbotax Community.

There is a "Intuit Assist" in the right-hand pane of Turbotax Online.

It allowed me to ask a question there, and had an option to POST TO COMMUNITY. But it never prompted for my Turbotax Community logon, which is not the same as my TurboTax logon.

 

So I don't know what it did with my question.

 

 It said "Check your email for a link to your question" but no email arrived.

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