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We filed our taxes using turbo tax. Efile was rejected so we printed the forms and mailed them. The IRS has no information regarding our return. What do I need to do?

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4 Replies

We filed our taxes using turbo tax. Efile was rejected so we printed the forms and mailed them. The IRS has no information regarding our return. What do I need to do?

An emailed return can take 6-9 months to process. 

We filed our taxes using turbo tax. Efile was rejected so we printed the forms and mailed them. The IRS has no information regarding our return. What do I need to do?

Just keep waiting and be patient.  The IRS is taking a long time this year, like 6 months or more for mailed returns.  Even efile returns are taking long.  People are still waiting that filed in February.

We filed our taxes using turbo tax. Efile was rejected so we printed the forms and mailed them. The IRS has no information regarding our return. What do I need to do?

you state that e-filing was rejected.  you could have posted the reject code in this forum. some reject errors can be fixed so you can e-file others can not. you state that therefore you mailed it. the IRS is far behind in processing mailed returns expect it to take 6 months or more before the IRS even knows it has it.

 

We filed our taxes using turbo tax. Efile was rejected so we printed the forms and mailed them. The IRS has no information regarding our return. What do I need to do?

@jamesonetwelve11 like others stated, just be patient and figure to wait 6-9 months from the time you paper filed.  THe IRS works in the order the returns are received and they JUST began working on the February returns last week.  You won't see them on the Where's My REfund Tool until they get to it.  

 

Just Be Patient, 

 

from the IRS website: 

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to December 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

 

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

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