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trbolling
New Member

Was led falsely and got double charged for same software

It was presented to me on Turbo Tax I was paying to efile my State taxes. I paid for the Deluxe version with state included and got a $10 credit from Sam's Club. A screen came up about paying $40, with $10 credit, for Indiana state taxes. So I paid it thinking I read its for efiling. Got to the end to efile and it says I have to pay another $25. I then checked my email and you had me pay for the State taxes software AGAIN. I already prepaid for this part of the software I already bought.

I need a refund and my $10 credit to apply to the $25 I am paying for efiling. ASAP

 

 

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1 Reply

Was led falsely and got double charged for same software

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

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