Turbotax a nightmare

[MumAndTwo]

I'm going through the absolutely worst experience with TurboTax.  Three years of purchasing TurboTax and it's impossible to get through to ANYONE by the phone, despite I've spent three hours talking to IRS and other government who cannot find the error for which my company tax return may or may not be rejected because TurboTax gave a VAGUE reason for rejected of my return.  How is this possible?

I'm still on the line and will have to hold AT LEAST one hour for someone is supposed to dig even harder to find an error.

WHY is TurboTax NOT available to customers for help?  How is this possible? 

It won't be next year because I will never touch another TurboTax product as long as any returns prepared.  NEVER AGAIN unless someone posts with a solution.  It's poison unless an "expert" posts.

[MumAndTwo]

I should answer because people in this forum have similar problems!  Why doesn't anybody at TurboTax answer these problems?  What  HORRIBLE COMPANY.