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Turbo Tax asks to "Share your data with Intuit". Only option to proceed is "Review and sign". Rejecting requires signing. How can this be rejected without signing?

Where is the "reject" or "no thanks" option to reject the "Let us use your tax info to improve your experience" prompt that stops all progress.  The only option appears to be "Review and sign". Clicking on that button, takes one to another screen that requires a signature even to click on "No Thanks".  I'm not sure by signing this and clicking on "No Thanks" if this still gives Intuit permission or not.  The selection of "No Thanks" should not require a signature. Please advise as Turbo Tax won't let me proceed without signing this.
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4 Replies
BrandiLO1
Intuit Alumni

Turbo Tax asks to "Share your data with Intuit". Only option to proceed is "Review and sign". Rejecting requires signing. How can this be rejected without signing?

Please click here for steps to contact TurboTax customer support for further assistance with this issue.

Turbo Tax asks to "Share your data with Intuit". Only option to proceed is "Review and sign". Rejecting requires signing. How can this be rejected without signing?

I just typed in something like "NOT ACCEPTED" in the field asking for a signature and it let me continue.

Turbo Tax asks to "Share your data with Intuit". Only option to proceed is "Review and sign". Rejecting requires signing. How can this be rejected without signing?

I called Turbo Tax support. They essentially said that this did indeed look strange. They did not commit to open this as a problem or let me know whether what I did would or would not have resulted in a rejection or acceptance of the terms. I asked them to reply to this community entry with any insights they had or whether they opened this as a problem. They have not, so is some Turbo Tax employee wishes to pursue this further, please feel free.

VafaG
New Member

Turbo Tax asks to "Share your data with Intuit". Only option to proceed is "Review and sign". Rejecting requires signing. How can this be rejected without signing?

When you get to this question you described, On the black left sidebar click on "File" and continue to file by ignoring all credit monitoring and other stuff by reading the option button or blue text link and choosing not to share or get any services from them.

 

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