Turbo refused to e-file my 2022 return, claiming IRS would not accept an attached form Which?. Please tell users how to file by mail when efiling is not OK.

[DrTim02]

How can one find out which form(s) can't be e-filed?

[Mike9241]

any form with an attachment sequence prepared with the app  can be e-file by Turbotax. it does not handle some  forms.   there should be  an option to print for mailing which will include only the require forms that Turbotax prepares  others would need to be included in order according to their attachment sequence with those without one attached at the back. when printing for mailing the first page should be the filing instructions telling you what to attach and where to mail. you do not mail this as part of your return. there will be a similar cover letter for state 

[DrTim02]

Upon closer inspection, the "error" found by TT was some problem with our 1040 Line 33:

We Won't Be Able to E-file Your Return
-It looks like you have a form or tax situation on your federal return that TurboTax doesn't support for e-filing. -We do support it (when) filing by mail.

-Here are the details:
--You have a description or amount on Line 33 write-in fields of Form 1040.

-Don't worry, even though you are unable to e-file your return, we'll still help you file your return by mail.

The only entry on Line 33 is the automatic sum of 25d, 26, and 32; only 26 has an amount copied correctly.  There is no description or amount!

Due to this program error, I was not able to e-file; I had to print and mail the return.  Then the IRS rejected the return claiming the signatures were not valid but were from a photocopy.  When I prepared the return, Turbo did not explain that I could not use copies of duly signed pages.    

I'm really disappointed because errors in the tax program are taking up a lot of my time and effort!

[DrTim02]

I still have no idea why Turbotax refused to e-file my return, and the reply I got earlier was no help at all. 

I've been a Turbotax user for about 40 years, but maybe I should look at options?

[CarissaM]

If you are still having trouble with this, please click here to contact us by phone so we can look into this. @DrTim02