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Trying to open turbo tax download on computer and it says "Please give us a moment as we get things ready" but it's not opening? Do I need to uninstall and reinstall?

I've closed out in task manager and reopened and I get the same message.
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JohnB5677
Expert Alumni

Trying to open turbo tax download on computer and it says "Please give us a moment as we get things ready" but it's not opening? Do I need to uninstall and reinstall?

For installation and software issues you can contact the TurboTax Support Phone Number

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Trying to open turbo tax download on computer and it says "Please give us a moment as we get things ready" but it's not opening? Do I need to uninstall and reinstall?

Thank you!  I couldn't find a phone number anywhere.

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