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There are absolutely no numbers in box 12 of my W-2 form and all letters are lowercase doing it automatically. The system will not let me continue. Can someone help

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There are absolutely no numbers in box 12 of my W-2 form and all letters are lowercase doing it automatically. The system will not let me continue. Can someone help

Try using the trash can icon to the right of Box 12 to "trash" any stuck entries.

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