Turbo tax forms won't scroll on iMac. The bar on the right side appears sometimes but not consistent and I can't figure out how to make it appear.

[beth-seavey]

When a form appears that is larger than the screen, I cannot figure out how to scroll down and complete the form.

[macuser_22]

That is a Mac OS feature and has nothing to do with TurboTax.

System Preferences -> General -> Show scroll bars -> Always.

Or it should appear if you scroll down using the mouse.

[addedupon]

That change does nothing to fix the problem. 

This is a turbotax problem. I'm going to keep my IMAC and dispose of turbotax if this discouraging burdensome bug is not fixed forthwith. The monotony and several extra hours of tax return prep time is to customer unfriendly, it is perplexing that a company as large as Intuit hasn't fixed it.

I'm on the Internet everyday all day for work and only turbotax doesn't enable me to scroll down a page on my MAC.

I very much appreciate your attempt to help those of us with this problem, but i'm not buying that turbotax is not to blame. And to repeat, your suggested fix doesn't work.

And turbotax alleged customer service is not very responsive.

[emutoo]

Checking always for scrolling fix the problem with my iMac. I do not have any problems with other sites - TurboTax needed to be rechecked and now it works fine.

[Sandram1]

Please further clarify the solution that you suggest for this problem.  You indicated "Turbotax needed to be rechecked."  Kindly explain how you fixed this problem.  I have spent at least 4 hours on the phone with Turbotax without success.  The support reps that I have talked to do not have a clue.  

[dgamble88]

its actually Mac users buying macs to be cool not realizing how user friendly they are not 

to scroll on a mac, use two fingers on the tracpad thingybob

[dgamble88]

to scroll on a mac, use two fingers on the tracpad thingybob

[MAP4]

Thank you - you solved my problem when Turbo Tax could  not!!

[Des513]

Try using the tab key on your keyboard to scroll