State says im not eligible to efile because returns that do not have an ssn or ein for each dependent care provider are not eligible for electronic filing

[pmasters2]

This is crazy. I have not entered any dependent care costs and I get the same Fix Error screen. I am also in Kentucky so it has to be something with the Kentucky download update.  Followed advice above and on MacOS version of TT Business, I do not have a delete button to get rid of Form 2441 either. I did manage to highlight the form and use the delete key to remove but still get the same notification of the SSN or EIN for dependent care when I go through analysis. But if I click Done it provides me an option to e-file my state return. I am afraid to try and then have to print it out and mail it in.

Please advise.

[marrymom]

this does not work. 

[mark12859]

I have the same issue as described in the other posts. I had stumbled over the 8812 advance child tax credit  payments received issue and thought they might be related. No kids and not requesting any credits. I don't have a 2441 in my file. Also, no entries in Box 10 of the W2. My token number is: 913255.

[chrismgreene5]

token # 914377

[Derbycitylegs]

Didn’t work for me. Getting same error and I said no to if I paid child care.

[10cmaggard]

914759 is my token number. Having the same issues I have tried deverything recommended here and nothing is working it will not let me e file because of the same problem I also live in KY 

[maz89]

Im having the same issue. I deleted the tax form multiple times and it's still saying that I can't efile because of the Child tax care credit which I said 'No' to. 

[KVaughn71]

In Premier click on forms. Find the Form 2441K and in the Dependent name mine showed "none". Override and delete that and the error goes away.

[Derbycitylegs]

I don’t see the form 2441k to try that. 

[charlyko]

I am getting this same error. I follow the steps to delete the form and still same thing. I have no dependents and there is nothing on the W2s. Please help! 

[charlyko]

Same for me. I am in KY. I have no dependents, tried the tips they said nothing is working. I am about to try HRB or a different service. This is ridiculous 

[marhaban24]

I am having the same issue... In Kentucky... I don't want to have to use a different service, but if this isn't fixed soon I will have to.

[dimitrius22]

Same issue here in KY - looking for some advice TurboTax.........

[shannastone11]

Having the exact same issue in KY.  Looks like this has been going on for awhile now without resolution.  Please fix!!

[Bryanis424]

Same issue here in Kentucky.  Wonder if should just try H&R Block online??  Is this going to be fixed??  Would like to get my taxes done.