turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Software bug in 2025 TurboTax Premier Desktop for Mac

I have found a software bug in 2025 TT Premier desktop for Mac.  The bug is associated with prizes and awards.  

The filing status for my return is Married Filing Joint.  This has been entered correctly and shows correctly on Form 1040. 

My wife won $250 at a local art fair.  I entered this amount in the income section of TT.  She did not receive any tax form with the check. I entered this amount in the prize section (not from gambling) for my wife.  This amount shows correctly on Form 1040 Schedule 1 line 8i.  

When I run the TT review, it says there is an error.  TT thinks I entered a gambling winning and thinks I did not file married jointly.  When I open the Other Income form, the $250 shows as gambling income.  

there is an obvious bug that needs to be fixed. 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
MonikaK1
Employee Tax Expert

Software bug in 2025 TurboTax Premier Desktop for Mac

Both the Windows and Mac versions of TurboTax Desktop will properly categorize prize winnings as non-gambling income, if the questions in the Prizes and Awards section are answered as follows:

 

In Prizes and Awards, under Less Common Income:

  1. Did (name) win money or other prize? Answer Yes
  2. Whose W-2G do you want to work on? Select We didn't receive a W-2G.
  3. Did (name) receive any other gambling or lottery winnings not reported on a W-2G? Select No if that's the case.
  4. Did (name) win any other pries or awards that didn't come from gambling? Select Yes
  5. Enter the amount of prize and award winnings next to the person's name 

 

The prize and award winnings will then appear on Schedule 1, line 8i, Prizes and Awards, and not on 8b as Gambling income.

 

However, I got the same issue with filing status that you did when I entered the Prize income as received by the wife - it said this item was invalid because the filing status wasn't Joint. Thank you for bringing this to our attention.

 

I am reporting the issue with the filing status for investigation.

 

In order for us to troubleshoot this issue with your product, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop users:

 

  1. From the black bar at the top of your screen, select Online
  2. Click Send Tax File to Agent
  3. Click Send on the message that pops up
  4. TurboTax will create a "sanitized" copy of your return information with no personal info
  5. Post the full token number here in this thread

We will then be able to review your file to see what you are seeing, and we can determine what is going on in your return and provide you with a suggested resolution.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Software bug in 2025 TurboTax Premier Desktop for Mac

EDIT :: 02/13/26 This issue has been resolved with a recent update
-------------
The original poster provided the EXACT PROCESS I followed leading to the same issue.

 

Therefore, Turbo Tax support can EASILY recreate this issue instead of kicking  can down the road by requesting further customer information.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question