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Hi, I didn't do anything different. However, I did sign up to the TT email service that alerts you to when a form is ready. Once I got the notification the form was ready, I reviewed my NJ return again and I didn't get the error message re this form.
May I know how did you sign up with TT email?
It is 02/26 today. I still get "You must obtain an update before you file your return ..." very misleading message, and cannot efile NJ state return eventually after looping the same questions so many times. Very poor software quality!! I regret I have paid for it.
Mike
I am also getting the same message, I contacted TT last week and they told me just got to wait for the State to fix it? Been waiting for 8 days now, so i don’t know what to do.
Im also waiting and got the same response, they're waiting for some miracle to happen... Hopefully this gets fixed sooner that later...
Hi,
I was using TT online and there was a link to sign up to an email alert on the page stating the form wasn't available yet. You mention an "update" in your email below. With online version I assume all updates are automatic. If you are using a desktop version perhaps you need to download an update to get the form working?
it still does not work for me. it has me check numbers and keep clicking continue. but keeps bringing me back in an endless loop. i cannot even adjust numbers or do anything. it is incredibly frustrating and no one has any way to fix the issue. Can someone please advise on how to fix this? i am losing confidence in TT
If you are still having trouble, it would be best to follow the instructions here to contact us by phone. This will allow us to look into this further. @roneyphilip
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