Stop. The online software is only for 2023 returns. If you used online for 2022, that return is all wrong and you are very lucky that it was rejected. Do not do anything else to try and file it. If you have 2023 income information to enter, you can very carefully and slowly edit the return and use your 2023 information instead.
The only way to prepare and file a 2022 return is to use downloaded 2022 software on a full PC or Mac and then print and mail that return -- it cannot be e-filed.
You cannot change the tax year. The current online program is for 2023 only. Only a 2023 return can be prepared online and only a 2023 return can be e-filed.
Online preparation and e-filing for 2020, 2021, and 2022 is permanently closed.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
To file a return for a prior tax year
If you need to prepare a return for 2020, 2021, or 2022 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
