1099r forms in NY state submittal

[fortnatl]

I entered five 1099R forms into my personal file.  Only two of them show up in my NY state tax file.  A third file has only a few zerows entered.

[LenaH]

If you are still getting an error, it would be helpful to have a TurboTax ".tax2021" file that is experiencing this issue.

You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: Go to the black panel on the left side of your program and select Tax Tools. 

1. Then select Tools below Tax Tools. 
2. A window will pop up which says Tools Center.  
3. On this screen, select Share my file with Agent. 
4. You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number. 
5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

[fortnatl]

Have been rejected twice on e file.  The reported error is Ind-032-04.  Last year we filed jointly via mail.  My submittal number is 929436.

[SForrestLO]

Please see this Turbo Tax help article for assistance.

CD/Download instructions for E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN from...