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receive a payment error when trying to file and confirm payment.

My taxes are finished, everything is green but, when I try to file and hit confirm payment I receive a "payment error, whoops try again" . Same error for 2 weeks now.
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2 Replies
LeticiaF1
Expert Alumni

receive a payment error when trying to file and confirm payment.

To resolve this issue first try troubleshooting your web browser, turn off any pop-up blockers, use a different web browser, delete your browser cookies.

 

Sometimes when you aren't able to e-file it's due to one or more of the forms on your tax return not being ready yet. You can visit the following TurboTax help article:

 

When will my individual tax forms be available in TurboTax?

Please reach out again if your problem persists. 

receive a payment error when trying to file and confirm payment.

Had the same problem. I switched to using a different computer and it worked

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