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TimButler
New Member

Purchased TTPremier today - cannot activate software on Mac

I have just today purchased TT premier 2025 for Mac download from Prime - I AM UNABLE TO ACTIVATE IT.  PLEASE SEND DETAILED INSTRUCTIONS.

 

TIMBUTLER

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Monday
last updated ‎December 29, 2025 2:36 PM
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VolvoGirl
Level 15

Purchased TTPremier today - cannot activate software on Mac

How far do you get?  Will this help?  How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...

 

Troubleshooting Mac issues
https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/troubleshoot-turbotax-ma...

Monday
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GabiU
Moderator
Moderator

Purchased TTPremier today - cannot activate software on Mac

Are you able to download it from this link by selecting "access it here"? https://turbotax.intuit.com/personal-taxes/past-years-products/ 
Did you receive an email after purchase? Let us know if you were able to download or not. Thanks, @TimButler 

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