turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
sdsansone
New Member

Product Refund

I just purchased the wrong version of Turbotax. I bought 2017 when I meant to buy 2016. I was wondering if there is a way to get refund for the one I bought so that I could buy the right version.  Any help would be greatly appreciated. 

posted
‎November 5, 2018 5:10 PM
last updated ‎November 05, 2018 5:10 PM
0
2
1,338
Reply
Bookmark Icon
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
Michel freeman
Returning Member

Product Refund

yes

 

‎January 27, 2020 2:10 PM
0
967
Reply
Bookmark Icon
CarissaM
Expert Alumni
Expert Alumni

Product Refund

To request a product refund, please visit this url:

 

https://support.turbotax.intuit.com/forms/refund-request.jsp

 

If you need any additional assistance, please contact customer support here. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎January 27, 2020 2:29 PM
0
962
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

jerome-nunnally
jaclyn-salts
metcalfrobert44
diantaridani76
j_s_mccormick