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Not letting me finish up e file

 
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2 Replies
KatrinaLO
Intuit Alumni

Not letting me finish up e file

This issue may be resolved by clearing your cache and cookies on your browser. Please see the following instructions on how to clear your cache. https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135   See here for instructions on clearing your cookies. https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978  

For more information see the information below:

https://ttlc.intuit.com/community/e-file/help/when-a-tax-return-can-t-be-e-filed-no-matter-what-you-...

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Laura16
Returning Member

Not letting me finish up e file

I am having the same problem.  It just loops back to the same page each time I select 'continue'.  Is there a bug?

 

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