no verification code

[Jessi1227]

I cannot seem to get a verification code to complete

[viking3a]

I cannot get my verification code to submit either for my daughter.  I have updated the account settings for voice and updated email.  This process sucks.  Its like i at the very end and can't finish this. I bought the upgraded package fro you guys and this is a nightmare.

[tbonepat11]

I am not receiving a code either. Their servers must be getting slammed. 

[CassLO]

Please see the TurboTax FAQ below for assistance getting your verification code:

What if I'm having trouble with my filing verification code?

You may also request your code via text message. To receive your code through text please complete the following: 

Sign in to your account

1. Select My Account
2. Select Account Settings
3. Select the blue Security tab on the left
4. Select Two-Step Verification
5. Select Turn On
6. Enter your Phone Number and Password

1. Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account. 

If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions to verify your identity. If that method fails, you’ll get a phone number to contact customer support.

[redekerj]

I cannot get my verification code.  I have a new e-mail address just recently.  Can you walk me through using a different email.  I can use [email address removed].  Can you help me with this?

[TiffanyL]

If you are referring to your filing verification code, you can update your email address in your account settings. Please see the FAQ link provided below for assistance:

What if I'm having trouble with my filing verification code?