No IRS record of filing.

[Taxerbot]

I filed my 2020 and 2021 taxes with TurboTax Deluxe. Last year, the 2021 taxes were e-filed in March. I owed money and had  set up while filing to have the money withdrawn April 13, 2022. I received notification that my tax return had been accepted. The payment never came out of my bank account. I have been on the IRS website and there is no record of my 2021 tax return, nor my 2020 return which was also e-filed using the TurboTax software.  I have since sent a check for the money owed. This year I am getting a refund, so I hope everything is working and the return actually gets to the IRS.

[fanfare]

if your online account with IRS shows no record of your 2020 or 2021 tax return you have to resubmit on paper via US Mail or FEDEX.

@Taxerbot 

[Taxerbot]

It seems 2020 was never filed. I have been unable to find proof that I did, and I owed money. I still had the software and .PDF copies. So it was easy enough to file a printed return. Apparently in 2021, even though my e-file was accepted someone else filed with my SS#. I went on the IRS validate website, but apparently it is useless. I used it this year too and when I talked to an agent on the phone there was no record of my having responded. So now, for the foreseeable future I will have to file paper returns and have them questioned. I have had no other identity issues, I’m starting to think Intuit was hacked since so many other TurboTax users seem to be having issues.

[CarissaM]

It would be best to follow the instructions here to give us a call so we can look into this further. @Taxerbot 

[fanfare]

If you are concerned about ID theft, you can get on the IRS IP PIN list.

It currently takes about a year for the IRS to process your request, you might have it in time for next year.

you still need your 2022 AGI to e-File a 2023 tax return.

@Taxerbot 

[Taxerbot]

I already received my IRS PIN and included it on all three of my tax returns sent yesterday. And it’s not a matter of worrying if my tax ID was stolen, they told me it was, at least for 2021 & 2022. I am dealing with it. I have spoken to an IRS agent (only took about an hour and a half to get answered!) I filed my taxes for years by mail, no big deal.