No Help after payment - what do you do?

[Mmmsssttt123]

Is it possible or where do you go to get actual help as I’ve been on the phone for 6+ hrs over 3-4 days with promises of a call back in 24-48 hrs 3 times now. No call of course. 

Your tax professional facilitated me paying without clear understanding of my taxes stating that there are items we can’t go over until afterwards. Now that I’ve paid, I’m being ignored and am considered a closed case. I’m sitting here with liabilities and no explanations and I owe the IRS.

Anyone available to do their job and help? O by the way, similar issues bad enough last year that even later than today I was given a full turbo tax refund for my troubles pleading me to come back this year and it’s only worse.

[RobertB4444]

We can help but in this forum you need to ask specific questions and we can give specific answers.  Have you reviewed your tax return?  What is it showing that you owe taxes for?  What is surprising about it?

@Mmmsssttt123