My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

[Frustratedtax]

I know it’s frustrating but just wait the two more days. If it’s not fixed by then, raise hell, requests refunds, but errors happen. At least we have an end date. Only reason I’m here was for the free advance refund, other than that I would of went with another tax company. So waiting another few days to get my money the same day isn’t so bad. 

[nekatasmith]

You can ask for a refund. I received one.

[Bncg32]

Same here but I’m nervous because a lot of ppl are complaining that the tax advance is not showing up after days and finding denial letters in their spam mail. So I’m like even if I do refile for the advance and then you are denied and stuck with the credit karma account. At that point I could have filed normally and just used my regular account. It’s all nerve wrecking with all the confusion and different experiences.

[nekatasmith]

Ask for a refund. But not here in the help messages. Yhere is a link to request aa refund on the site somewhere. 

[Bncg32]

I checked my spam and was denied the advance because it says I have a debt but I have no offsets so all this filing early to try to take advantage of the advance for nothing. This email was sent 1/23. I first submitted my return on 1/22. So even though I was rejected twice it still gave me a denial letter. I’m just going to file like I normally do and maybe elsewhere. They get their money back regardless when they intercept our refund before it is deposited so I don’t understand them denying people. They should be more upfront before people file through turbo tax only because the refund advance is advertised and a lot of people are in need only to file and be denied and still have to wait the normal time length. 

[Taylorfox863]

My spouse filed separate with a 1095A and he was accepted and approved by irs. I think this has to do with filing the 1095A and receiving credits or unemployment. He filed with just a w2 and got no credits so it makes no sense. I was rejected twice and I did the math and everything is correct. I don’t understand what the problem is. Has to be TurboTax!

[Mon2far]

Same! My husband was just laid off and was counting on this advance for rent and to buy our baby a few things he needs. What’s the point of TurboTax going over your return to “check for mistakes”, only for your return to be rejected. 🤦🏽‍♀️ 
This is so frustrating. 

[Blyhissj]

Yea, Same here. I did the same thing also I even deleted everything and restarted over to see if I did something wrong but I still got rejected because of this form 8962. But everything was correct on my end. 

[dinal22]

Do you know where the link is? 

[joannemorgan72]

As far as I know, there is not a general topic area regarding this error. The link that TT provided was not referring to the issue.

[joannemorgan72]

I will definitely be asking TT for a refund. I've done way more work researching this issue than they have, and I still cannot file my return.

[BradyIrons]

this same exact thing just happened to me !!! Exact thing you guys are explaining! This is ridiculous I have filed my taxes every year on my own and never had an issue this time I go with turbo tax to try and get an advance but it only delayed it even longer! I’m not happy at all!!

[nekatasmith]

It literally says “this is not a final approval “ when you apply. Everyone isn’t approved, that’s just common sense. Nobody can be mad. 

[Bncg32]

When they don’t tell you what can cause you not to be approved so you can decide on whether you want to apply for it then yes people can be mad. And most people are mad about an error we received that caused us to be rejected not the actual advance. It is still misleading. Some ppl are in need more than others so they do have a right to their frustration with this process

[Erin Dershimer]

Hi, 

What do I need to do to it was rejected,  I don't know what to fix

Please help.

Thank you,

Erin Dershimer