My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

[Charity9jenkins]

Can I cancel filling my taxes? I want to file with another company. 

[MichelleLO]

As long as you haven't paid your TurboTax Online fee (or registered a cost-free version), you can clear the information out of TurboTax Online you entered. Please see: Can I delete my tax return in TurboTax Online? for instructions. 

@Charity9jenkins

[Kristinandrews1]

This is so rediculous! I really hope it's fixed by the 3rd. I didn't even apply for health insurance from the marketplace last year because I got approved for Medicaid.  But since I had it the year before they automatically started an application for me and I had it for January only 🙄

[Toriraborn]

So do we need to go in and do something to fix this issue on Feb 3rd or just hit file my taxes again? 

[dinal22]

I also got the same error. It said my return was rejected and I’ve not ever gotten rejected since using Turbo Tax. Also, can’t file my State tax returns because of some form that I’ve never heard of before. 

as far as being rejected, it seems like it’s an error on Turbo Tax’s end and I would genuinely like to refunded back the $68 I paid you all just for my federal taxes to get rejected AND I can’t file my state taxes because of some form, I’ve never had to file before. This is really upsetting. Considering the state of this country and world, people need their money. 

[Beynn]

In the same boat. Infuriating that they are charging much more this year, and can't even file without an error and having to wait.

I also am wondering if possible to go ahead and file with another company (for FREE at that)... Or am I stuck with TurboTax? I was electing to have the fees come out of my return. I think I'm gonna try to just file with another company. Wish me luck!

[notmyname3]

I’m getting the same message and I’ve been rejected 3 times? When I’ve never been rejected. I hope this issue gets fixed. 

[Blyhissj]

I’m having the same exact problem, I just got off the phone with a TurboTax specialist she couldn’t even help me she was basically like go to the 1095 a form and resubmit it but every time I resubmit my taxes in rejects this is like the fourth or fifth time my taxes have rejected and I also did research on the IRS and everything to see if it was IRS problem but I think it seems to be a TurboTax error

[joannemorgan72]

Please let us know if your return is accepted after filing with a different preparation software! Good luck.

[Toriraborn]

It was accepted within 20 minutes of filing! Y’all go to H&R Block efile

[dinal22]

I would so file with H&R Block, if only I hadn’t given Turbo Tax my money already. 

They need to fix this and they need to do it fast. 

[joannemorgan72]

@Toriraborn  Had you previously filed using TurboTax and received the F8962-006-01 error?

I tried using H&R block and they also screwed up my return. It was rejected but they show still processing so I cannot refile with them.

I am considering using TaxSlayer, but TT has almost $200 of my money, which I WANT returned.

[dinal22]

I heard that if you’ve already paid Turbo Tax, it’ll be hard to do so with another company. Which is so asinine. 

[Toriraborn]

I was going to have it taken out of my return but i just did H&R Block and gave up on turbo. 

[Skyvv]

Exactly. Same here. Super frustrating and probably will be eating crackers for the next month. Thanks for nothing turbo tax. This is my last year using your seriously declining, over priced services with a major lack in customer service. Intuit overall has gone downhill significantly.