My efile failed. needed an update, updated. Still fails. Still needs update, but no update. It says you've had a technical hiccup. When will you fix it?

[Ebony A]

Glad to hear that you were able to successfully file - thanks for the update @rakegreen1.

[dalia0210]

I had issues on my Mac as well after I downloaded.  I exited the program, opened the download, which basically actually installed it at that point (it only looked like it installed before).  After reopening, I was able to e-file.  Hopefully this helps you

[dalia0210]

I had issues as well even after "checking for updates" and downloading.  I then followed some advice on here to exit TurboTax and run the downloaded update in order to install (it did look like it had installed when I first downloaded but it doesn't appear it actually did).  When I reopened, I was able to e-file. 

[James F Brack]

Turbo won't let me transmit my returns. Why

[CarissaM]

What happens when you try to transmit them? Is there any error or message? @James F Brack

[bwg1956]

Referring to the subject line, how do I get the latest update?

[HeatherPLO]

You are posting on an older thread that may have outdated information.  What specific update is needed?  What error message are you getting when you attempt to e-file your return?

To complete a manual update for Windows, please see the Help Article here.  For Mac, please see this Help Article.  If this doesn't resolve your matter, please reach back out here for further assistance.  

@bwg1956 

[pleung11]

I am lucky after two days of looking around and found this community. My efile failed with reason: "cancelled. Looks like ... a technical hiccup." Retried efile numerous time day and night on and off hours no help. Finally found this post and tried: in Turbotax, did a <File> <Check Updates>, update happened and efile went through for both Federal and State.

Turbotax has to provide a more meaningful and applicable error message going forward. It wasted a lot of time and created a lot of frustration for the user. I almost gave up and file by mail as suggested in Turbotax. If I did that, I will be very unhappy.