My copy of Turbo Tax 2018 H&B keeps crashing on Windows 10.

[rcerveny2002]

Any update on this?

[wip727]

Any update on this? I imported my tax2018 file from the web to the Windows desktop version, it just crashes at the smart check, 100% of the time  

[A-concerned-parent]

These are my taxes - they're important. Given the errors (crashes often) and inconsistencies in produced documents (you fill out incorrectly or given incorrect information on schedule-C and 8889 at the least) I feel like I have to pay for the audit assistance. That's a very innovative business model you have but I don't really like it.

[dl_roy]

STILL NOTHING. TEN DAYS LATER. UNREAL.
@EbonyA  - NEED AN UPDATE!!!!!

[MadTTNow]

Mine too - I've uninstall - reinstall. Still crashes every 2 minutes.  I'll NEVER use TT again after 20+ years this is insane!!  All the "Help" links in this thread are broken - I'm super frustrated!!!

[BrandiLO]

To best resolve this issue, please click here to get in contact with customer care. Please be sure to enter the correct product, edition, and a detailed description of your issue. If you see a message that says "We can't find an answer to your issue", please click the "Try Something Else" drop down. Once you fill out the form you will be given a service ticket number and a phone number to contact customer care.

[trishymccoy]

Has ANY PERSON on this thread received an actual answer or solution ???

I didn't have this problem last year - or even two months ago when I had to prepare some prior year returns - but I am doing one now and it's crashed OVER 100 times on me.

I seems to do it only at the Wage & Salaries section.  I've tried to Visit All and I'll pick what I want to work on - and it CRASHES !!!  I am EXTREMELY frustrated - especially when I finds threads that is seems NO ONE has been answered on or given a solutions !

Below are Snip Its of the problem details.  Hopefully someone can HELP !!!

Also - I'm on Windows 7.

[maxjet38]

Any updates on this? was there ever solution?