My bank is showing a payment but the website is saying I still need to pay. How do I fix this?

abel-rachel1990 · ‎June 10, 2025

xmasbaby0 · ‎June 10, 2025

Why does my TT account say I still owe tax due?

TT does not update after your return has been accepted. Your account will always show the result of the return you prepared using the software. TurboTax never knows if you received your refund —or how, when or even if you paid tax due. Your proof that you paid your tax will be your own bank/credit card records.

You can also check your own IRS account:

https://www.irs.gov/payments/your-online-account

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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My bank is showing a payment but the website is saying I still need to pay. How do I fix this?